Business Process Outsourcing That Frees Your Team
We run defined, document-heavy processes for you as a done-for-you service, so your people
spend their time on decisions instead of paperwork. Our BPO services combine a trained team with
our own automation, giving you speed and accuracy without the cost of building the capability in
house.
Flagship: Medical Records & APS Outsourcing
Our flagship offering is medical records and Attending Physician Statement (APS) retrieval and
summarization for insurance and legal clients. We manage the full workflow from requesting records to
delivering a clear, structured summary, powered by OCR and AI summarization and checked by a trained
team for accuracy and HIPAA-aware handling.
Explore our dedicated APS & medical records service →
Our Capabilities
- Medical Records & APS Outsourcing: Retrieval, review, and AI-assisted summarization for insurance BPO and legal teams.
- Document Processing: OCR, indexing, and classification of large document sets.
- Back-Office Outsourcing: Data entry, document review, and routine administrative workflows.
- Technology-Led Delivery: Automation for speed, with people ensuring quality and accuracy.
Why Dynamix for Business Process Outsourcing
You get a trained team and our own technology working together, not one without the other. That
means faster turnaround on medical records outsourcing and general documents, consistent quality, and
capacity that scales with your volume, all handled with careful attention to sensitive information.
Frequently Asked Questions
What is business process outsourcing (BPO) and what do you handle?
Business process outsourcing means we run a defined process for you as a done-for-you service, using our own trained team and technology. Our flagship BPO service is medical records and Attending Physician Statement (APS) retrieval and summarization for insurance and legal clients. We also handle general back-office and document outsourcing such as data entry, indexing, and document review at a high level.
How does your medical records and APS outsourcing service work?
We manage the full workflow: requesting and retrieving records from providers, then reviewing, organizing, and summarizing them. Our automation applies OCR and AI summarization to speed up reading and structuring large record sets, while a trained team checks the output for accuracy. You receive a clear, usable summary rather than a stack of raw pages.
How do you protect sensitive health information?
We treat medical records outsourcing as sensitive by default with HIPAA-aware handling, access controls, and defined data-handling practices. Only the people working your files can see them, and we align our process to the requirements you operate under so records are handled responsibly throughout.
Why use a technology-powered BPO instead of hiring internally?
A technology-powered insurance BPO gives you a trained team plus automation without the cost and time of building it yourself. You get faster turnaround on records and documents, consistent quality, and capacity that scales up or down with your volume, so your internal staff can focus on decisions rather than paperwork.
